Privacy Policy

Privacy Policy
Last updated: June 14, 2025

The Grand Cart ("we", "us") operates this store and website, powered by Shopify, to offer you curated shopping services (the “Services”). This Privacy Policy explains how we collect, use, and disclose your personal information when you access or interact with our Services. In case of conflict, this policy prevails over our Terms of Service regarding personal data.

By using our Services, you agree to the collection and use of your information as described.

Information We Collect

We may collect the following personal information, depending on your interaction:

  • Contact: name, address, email, phone.

  • Financial: payment details and confirmations.

  • Account: login info, settings.

  • Transactions: items viewed, purchased, returned, etc.

  • Communications: messages or inquiries sent to us.

  • Device & Usage: IP address, browser, interactions with the Services.

Sources of Information

We collect information:

  • Directly from you.

  • Automatically via cookies and similar tools.

  • From service providers (e.g., Shopify).

  • From business partners and third parties.

How We Use Your Information

We use your personal data to:

  • Provide and personalize the Services.

  • Process orders, payments, returns, and shipping.

  • Offer recommendations and marketing.

  • Communicate with you (e.g., support or notifications).

  • Prevent fraud and ensure security.

  • Fulfill legal obligations.

Disclosure of Information

We may share your information:

  • With Shopify and service providers (e.g., shipping, IT, payments).

  • For marketing purposes (as permitted by law).

  • When directed by you (e.g., for shipping or social logins).

  • Within our corporate group or in business transfers.

  • To comply with legal requests or protect rights and safety.

Relationship with Shopify

Shopify hosts our Services and collects data to operate and improve them. Shopify may also use your data for enhanced features across other stores. In these cases, Shopify is the data controller. For more on your rights or Shopify's use of data, visit the Shopify Privacy Policy or use the Shopify Privacy Portal.

Third-Party Links

Our Services may link to external sites. We’re not responsible for their content or privacy practices. Review their policies before submitting any personal data.

Children's Data

We do not knowingly collect data from anyone under the age of majority. If you're a parent and believe your child has submitted data, contact us to request deletion.

Security & Data Retention

While we use security measures to protect your data, no system is 100% secure. We retain data as long as needed to provide services, comply with laws, or resolve disputes.

Your Rights

Depending on your location, you may have rights to:

  • Access or know your data.

  • Delete or correct it.

  • Transfer it.

  • Manage communication preferences.

To exercise rights or learn more, contact us at support@thegrandcart.com. You may also opt out of marketing emails via the unsubscribe link.

We may need to verify your identity before processing requests. You may authorize an agent to act on your behalf, with proof. We do not discriminate for exercising privacy rights.

Complaints

If you have concerns, contact us. You may also appeal or file a complaint with your data protection authority, depending on your region.

International Data Transfers

We may transfer your data outside your country. For transfers from the EEA or UK, we use legal safeguards such as Standard Contractual Clauses unless to countries with adequate protection.

Policy Updates

We may revise this policy periodically. The updated version will be posted here with a revised date.

Contact Us

For any privacy-related questions or requests, reach us at:
support@thegrandcart.com