Shipping Policy
Shipping Policy
Last updated: June 14, 2025
Thank you for shopping with The Grand Cart. Please review our shipping policy for deliveries within India.
Standard Shipping
We offer standard shipping across India with an estimated delivery time of up to 14 business days from the date of dispatch. Orders are typically processed within 1–3 business days. Tracking details will be shared via email or SMS once your order is shipped.
Shipping Charges
Shipping charges, if any, are displayed at checkout. Free shipping may apply on qualifying orders or during promotions.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) for select pin codes and order values, subject to availability. A COD handling fee may apply.
Please ensure someone is present to accept the delivery and make payment. Repeated refusals of COD orders may result in COD being disabled for your account.
Delivery Attempt Limit
Our courier partners will make up to three (3) delivery attempts. If all attempts fail due to unavailability of the recipient or incorrect address, the order may be returned to us. In such cases, re-shipping charges may apply, and the order may be cancelled at our discretion.
Delays and Force Majeure
Delivery timelines may be affected by factors beyond our control, such as:
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Political unrest or protests
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Natural disasters or extreme weather
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National holidays or strikes
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Government-imposed restrictions (e.g., lockdowns)
The Grand Cart is not liable for delays under such circumstances, and refunds will not be issued solely due to delays arising from force majeure events.
Incorrect Address or Delivery Issues
Customers must ensure all shipping details are accurate at checkout. We are not responsible for failed deliveries due to incorrect addresses, incomplete information, or unavailability at the time of delivery.